Privacy Policy

Last Updated: October 19, 2025

Welcome to Punchd ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Services").

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Services includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and payment information, that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services.
  • Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange credits. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

  • Create and manage your account.
  • Process your transactions.
  • Email you regarding your account or order.
  • Generate a personal profile about you to make future visits to the Services more personalized.
  • Monitor and analyze usage and trends to improve your experience with the Services.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.